Terms of service

ReportMagnet analyses a web page you nominate and produces a report scoring it across technical, on-page, performance and trust criteria. You can apply your own branding to that report and embed an audit widget on your own website to capture leads.

Audits are automated and analyse a single page per run. Findings are generated by software, not reviewed by a person, and are informational. They are not a guarantee of search rankings, traffic or revenue, and they are not professional advice.

You must give accurate details and keep your password secure. You are responsible for activity under your account, including anything done by people you give access to. Tell us promptly if you believe your account has been compromised.

This matters more than it may appear. Running an audit causes our systems to make requests to the address you submit.

• You may audit sites you own, sites you have been engaged to work on, and sites whose owner would reasonably expect a prospective supplier to review them.
• You must not use the service to probe infrastructure you have no relationship with, to test systems for weaknesses, to generate load against a third party, or to circumvent any access control.
• You must not attempt to make the service request internal, private or non-public addresses. Attempts are blocked and logged.

We may suspend an account immediately where we believe the service is being used this way.

If you embed the widget, the people who submit their details through it are your contacts. You decide why you collected them and what happens next, which makes you their data controller and us your processor.

You are responsible for:

• Telling those visitors, at the point of collection, who you are and what you will do with their details.
• Having a lawful basis to store and contact them, and honouring their requests to be deleted.
• The content of any communication you send them. We send one notification to you; anything after that is yours.

For that data we will: process it only to provide the service and on your instructions; keep it secure; not disclose it except as required by law; make it available for you to export or delete; and delete it when you close your account. Our providers are listed in the privacy notice, and we will tell you before adding a new one.

• Subscriptions are billed monthly in advance through Stripe. Prices are shown before you subscribe and exclude any tax that may apply.
• Your plan renews automatically each month until you cancel.
• You can cancel at any time from the billing portal. Cancellation takes effect at the end of the period you have paid for; we do not pro-rate part months.
• If a payment fails, your account becomes read-only: existing reports stay accessible and nothing is deleted, but new audits and the widget stop working until payment succeeds.

Trials are free and require no card. If we change prices, existing subscribers get at least 30 days' notice by email and can cancel before the new price applies.

If the service has not worked as described, contact us and we will put it right or refund you. Beyond that we do not generally refund part-used months, though we would rather sort out a genuine problem than argue about a month's subscription.

Statutory cancellation rights, where they apply to you, are unaffected by this section.

We aim to keep the service running but do not promise it will be uninterrupted or error-free, and we do not offer a service level agreement at these prices. Parts of the service depend on third parties — notably Google's PageSpeed Insights API for performance data — and can be delayed or unavailable for reasons outside our control. When performance data cannot be obtained, reports say so rather than guessing.

Your logo, branding and the content you supply remain yours. You grant us only the permission needed to display them in the reports and widgets we generate for you.

Reports generated for you are yours to use with your clients, including commercially. The software, the check definitions and the wording of the findings remain ours.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Otherwise, our total liability to you in any twelve-month period is limited to the amount you paid us in that period. We are not liable for lost profits, lost business, lost data or indirect losses, including any decision you or your clients take on the basis of an audit.

You can close your account at any time. We may suspend or close an account that breaches these terms, particularly the section on what you may audit, and will tell you why unless we are prevented from doing so.

On closure your data is deleted within 30 days, except billing records we are required to keep. Export anything you need first.

We may update these terms. If a change materially affects you we will email you at least 30 days beforehand, and continuing to use the service after it takes effect means you accept it. If you do not, cancel before then.

These terms are governed by the laws of the State of Minnesota, United States, and its courts have exclusive jurisdiction over any dispute. If you are a consumer, this does not deprive you of protections available under the law where you live.

SwansonX LLC, registered in Minnesota under file number 1663839400022, 202 N Cedar Ave STE #1, Owatonna, MN 55060, United States.

sean@swansonx.com